Privacy Policy

Your Privacy at a Glance

1. Introduction

This Privacy Policy ("Policy") describes how kfb77 ("we", "us", "our", or the "Operator") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", or the "Player") who access or use the kfb77 online gaming platform available at kfb77.vip, including all associated pages, services, features, games, and promotions (collectively, the "Platform"). This Policy forms an integral part of kfb77's Terms and Conditions, and by creating an Account or using the Platform you confirm that you have read and accepted both this Policy and those Terms.

kfb77 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only the data that is necessary to provide our services safely, to meet our legal and regulatory obligations, and to improve your experience on the Platform. We do not collect personal data for purposes beyond those described in this Policy without first obtaining your consent.

2. Information We Collect

kfb77 collects personal data across several categories, depending on how you interact with the Platform. The categories of data we collect are described below:

3. How We Use Your Information

kfb77 uses the personal data collected for the following purposes. We process your data only where there is a lawful basis to do so, as described in Section 4 of this Policy:

• 3.1Account creation and management: to register your Account, verify your identity and age, manage your Account settings, and provide you with access to Platform features including games, promotions, and responsible gaming tools.
• 3.2Payment processing: to process your deposits and withdrawal requests, verify payment method ownership, conduct anti-money laundering checks, and maintain accurate financial records of all transactions on your Account.
• 3.3Security and fraud prevention: to monitor Platform activity for signs of fraud, multi-accounting, bonus abuse, money laundering, and other prohibited conduct; to investigate suspicious activity; and to protect kfb77 and its players from financial crime and cybersecurity threats.
• 3.4Customer support: to respond to your support enquiries, complaints, and feedback; to resolve disputes; and to maintain records of support interactions for quality assurance and compliance purposes.
• 3.5Responsible gaming: to monitor gaming patterns for signs of problematic gambling behaviour; to deliver responsible gaming alerts, session time reminders, and cooling-off notices; and to administer self-exclusion requests in compliance with our responsible gaming commitments.
• 3.6Service improvement: to analyse aggregated, anonymised usage data to understand how players interact with the Platform, to identify areas for improvement, to optimise game performance, and to develop new features and promotional offers that are relevant to our Bangladesh player base.

4. Legal Basis for Processing

kfb77 processes personal data only where a valid legal basis exists. The legal bases on which we rely are:

• 4.1Contractual necessity: processing your registration data, payment data, and gaming activity data is necessary to perform the contract between you and kfb77 — that is, to provide you with a functional gaming account and the services you have requested.
• 4.2Legal obligation: processing data for KYC verification, anti-money laundering checks, fraud investigation, and responsible gaming monitoring is required by applicable law and regulatory frameworks. kfb77 is obligated to retain certain transaction and identity records for the periods prescribed by applicable regulations.
• 4.3Legitimate interests: processing technical and device data for security monitoring, fraud prevention, service optimisation, and aggregated analytics is conducted on the basis of kfb77's legitimate interest in operating a safe, fair, and well-functioning platform, provided that this interest does not override your individual data protection rights.
• 4.4Consent: where we process your data for purposes beyond those strictly necessary for the contract or required by law — for example, to send you optional promotional communications — we will first obtain your express consent. You may withdraw consent at any time by contacting kfb77 support or updating your Account notification preferences.

5. Sharing Your Information

kfb77 does not sell your personal data to any third party. We share your data only with trusted partners and service providers where it is necessary to operate the Platform and fulfil our legal obligations, and only under strict confidentiality obligations. The categories of recipients with whom we may share your data are:

• 5.1Game providers and technology partners: third-party game studios (such as Pragmatic Play, Evolution Gaming, and others) and Platform technology providers may receive limited technical data necessary to deliver games and Platform services. These partners process data under binding data processing agreements and are not permitted to use your data for their own purposes.
• 5.2Payment processors: payment service providers and gateway operators (including those facilitating bKash, Nagad, Rocket, and Upay transactions) receive financial data necessary to process your deposits and withdrawals. Payment processors are contractually bound to handle your data securely and in compliance with applicable financial regulations.
• 5.3Identity verification and KYC providers: third-party identity verification services may receive your identity documents and personal data to conduct KYC checks on behalf of kfb77. These providers operate under strict data processing agreements and applicable KYC regulatory requirements.
• 5.4Law enforcement and regulatory authorities: kfb77 may be required by law to disclose your personal data to government agencies, law enforcement authorities, financial intelligence units, or courts in response to a valid legal request, court order, or regulatory requirement. kfb77 will notify you of any such disclosure where legally permitted to do so.

6. Payment Data and Financial Information

kfb77 takes the security of your financial data with the utmost seriousness. All deposits and withdrawals on the Platform are processed in Bangladeshi Taka (BDT / ৳). When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, the transaction data is transmitted over SSL-encrypted connections and processed by our payment service providers under strict security protocols. kfb77 does not store complete mobile banking PINs, passwords, or full bank account credentials on its servers. Only the minimum payment reference data necessary to verify transaction ownership and process your request is retained.

In compliance with anti-money laundering requirements, kfb77 retains transaction records — including deposit amounts, withdrawal amounts, payment method references, and transaction timestamps — for the period required by applicable regulations. These records may be reviewed by our compliance team and, where required by law, disclosed to relevant financial regulatory authorities. All financial data is stored on secured servers with restricted access.

7. Cookies and Tracking Technologies

kfb77 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device that enables the Platform to recognise your device across sessions, maintain your login state, and remember your preferences. The cookies we use fall into three categories:

• 7.1Strictly necessary cookies: these cookies are essential for the Platform to function. They enable core features such as Account login, session management, secure page navigation, and fraud detection. These cookies cannot be disabled without impairing the functionality of the Platform. No personal data is shared with third parties via strictly necessary cookies.
• 7.2Functional cookies: these cookies remember your preferences and settings — such as your language preference — to provide you with a more personalised experience on the Platform. Functional cookies do not track your activity outside kfb77 and are not used for advertising.
• 7.3Analytics cookies: kfb77 uses aggregated, anonymised analytics data to understand how the Platform is used, which pages are most visited, and where technical issues arise. Analytics data is used solely for internal service improvement purposes. Where third-party analytics tools are used, they are configured to anonymise IP addresses and are prohibited from sharing analytics data with any other party.

8. Data Retention

kfb77 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows: Account and identity data is retained for the duration of your Account's active status and for a period of five (5) years following Account closure, in compliance with anti-money laundering record-keeping obligations. Transaction and financial data is retained for five (5) years from the date of the relevant transaction, as required by financial regulation. Gaming activity data is retained for three (3) years following the last gaming session on the Account.

When personal data is no longer required to be retained, kfb77 securely deletes or anonymises it so that it can no longer be associated with any identifiable individual. Where data has been shared with a third-party service provider, we require that provider to delete or return the data upon expiry of the applicable retention period. Anonymised, aggregated data that cannot be used to identify any individual may be retained indefinitely for analytical and service improvement purposes.

9. Data Security

kfb77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data in transit between your device and our servers; encrypted storage of sensitive personal and financial data at rest; role-based access controls ensuring that only authorised kfb77 personnel can access personal data, on a need-to-know basis; regular security assessments and vulnerability monitoring; and intrusion detection systems operating continuously to identify and respond to potential threats.

Despite these measures, no data transmission over the internet and no storage system can be guaranteed to be 100% secure. kfb77 will notify affected players without undue delay in the event of a personal data breach that is likely to result in a high risk to their rights and freedoms, in accordance with applicable data breach notification obligations. If you suspect that your personal data has been compromised, please contact kfb77 support immediately at [email protected].

10. Your Rights Over Your Personal Data

You have the following rights with respect to your personal data held by kfb77. To exercise any of these rights, please contact our support team at [email protected]. kfb77 will respond to all valid data rights requests within a reasonable timeframe and without undue delay:

• Right of access: you have the right to request a copy of the personal data kfb77 holds about you, along with information about how that data is being used and with whom it has been shared.
• Right of rectification: you have the right to request that inaccurate or incomplete personal data held by kfb77 be corrected or updated. You may also update certain Account details directly through your Account settings.
• Right of erasure: you have the right to request that kfb77 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis for processing applies. This right is subject to kfb77's legal obligation to retain certain data for the retention periods described in Section 8.
• Right to restrict processing: you have the right to request that kfb77 temporarily stop processing your personal data in certain circumstances — for example, while a rectification request is being resolved, or where you contest the lawfulness of processing.
• Right to data portability: where kfb77 processes your personal data on the basis of your consent or contractual necessity, and that processing is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format.
• Right to object: you have the right to object to kfb77 processing your personal data where we rely on legitimate interests as the legal basis, including for direct marketing communications. kfb77 will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

Please note that some rights are subject to conditions and exceptions. For example, kfb77 cannot delete data that it is legally required to retain under anti-money laundering or KYC regulations, even if you submit a valid erasure request. Where a request cannot be fulfilled, kfb77 will explain the reason clearly in its response.

11. Children's Privacy

The kfb77 Platform is strictly intended for adults aged 21 and above. kfb77 does not knowingly collect personal data from individuals under the age of 21. If kfb77 becomes aware that personal data has been collected from an individual who is under 21 years of age, that data will be deleted immediately and the associated Account will be closed. If you are a parent or guardian and believe that a minor in your care has registered on kfb77 or provided personal data to the Platform, please contact our support team immediately at [email protected] so that we can take prompt action. kfb77 encourages parents and guardians in Bangladesh to use parental control software to prevent minors from accessing online gaming platforms.

12. Changes to This Privacy Policy

kfb77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this Policy, kfb77 will use reasonable efforts to inform affected players — for example by posting a prominent notice on the Platform or sending a notification to your registered contact details. The updated Policy will always be available at kfb77.vip/privacy-policy, and the effective date at the top of this page will be updated accordingly.

Your continued use of the kfb77 Platform following the posting of any changes to this Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you should cease using the Platform and may request Account closure by contacting kfb77 customer support. We encourage you to review this page periodically to stay informed about how kfb77 protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 10, our dedicated support team is available 24 hours a day, 7 days a week throughout the year in Bangladesh Standard Time (BST, UTC+6). We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within a reasonable timeframe.

You may contact us by email at: [email protected]